Request Parts Sourcing

Hard-to-Find Parts, Sourced from Japan

Looking for Japanese parts that are hard to find overseas?

We specialise in sourcing rare, discontinued and hard-to-find components directly from Japan.

We also sourceobsolete and discontinued Japanese parts that are no longer available through overseas distributors.

Whether you need industrial equipment, electronics or specialist materials, we navigate the Japanese market on your behalf.
From enquiry to shipment, we handle every step with speed, precision, and transparency.

We may also assist with the sourcing of replacement and maintenance parts for TOA products, subject to availability and applicable regulations.

Why choose us?

• Access to an extensive supplier network across Japan
• Support in English and Japanese
• Fast, reliable international shipping
• Personalised procurement assistance

Shipping, Customs & Returns

Shipping costs will be quoted based on the item's size, weight and destination.
Customs duties and import taxes may apply and are the responsibility of the buyer, in accordance with your country’s regulations.
We use reliable international delivery services, such as DHL, FedEx and EMS.
All items are carefully inspected before shipping. Returns are accepted only for defective or incorrect items, and must be requested within 7 days of delivery.
Please contact us before returning an item so we can confirm the procedure.

Payment Methods

We currently accept payment only via PayPal.
This secure platform allows for fast, protected international transactions.
Please ensure your PayPal account is active before placing an order.

Order Value Limit

Our procurement service typically handles items valued at up to JPY 300,000 (approximately USD 2,000) per request.
For higher-value items, please contact us in advance to discuss special arrangements and terms.

Shipping Restrictions

Please note that due to international regulations, sanctions, or carrier limitations, we may not be able to ship certain items to specific countries or regions.
If your shipping destination is affected by such restrictions, we will inform you during the enquiry process.
All requests are subject to review in accordance with applicable Japanese export control laws and internal compliance policies.
We reserve the right to decline orders that cannot be legally or logistically fulfilled.
Thank you for your understanding.

How to Request a Part

Please follow the steps below to request a part through our service:
First, use our enquiry form below to ask whether the part you need is available for procurement.
We will reply with availability and details of the requested part.
If the part is available, we will send you a secure PayPal payment link by email.
Once payment is confirmed, we will proceed with procurement and shipping.
In the unlikely event that the part cannot be procured after payment, you will receive a full refund.
This process ensures transparency and peace of mind for all customers.